Thank you for shopping with Delilah Adventures! We aim to provide you with high-quality products and a seamless shopping experience. Please read our return and refund policy carefully.

  1. Return Eligibility

    Due to the nature of our business, we only accept returns if the product is defective or damaged upon delivery. If you receive a faulty or damaged item, please contact us immediately within 48 hours of receiving your order.

  2. Return Process

    If you receive a defective or damaged item, please contact our customer support team as soon as possible. Provide your order number, product details, and photos of the damaged or faulty item. Once we verify the issue, we will assist you in arranging a return or replacement.

  3. Refunds

    Refunds are only available for defective or damaged products. If your item qualifies for a return, we will issue a refund for the purchase amount. The refund will be processed using the same method of payment you used to place the order (Cash on Delivery payments will be refunded in cash).

  4. Timeframe for Returns
    To qualify for a return, you must contact us within 48 hours of receiving your order. Returns or exchanges requested after this period will not be accepted.

  5. Return Shipping Costs

    If the return is due to a damaged or defective item, we will cover the cost of return shipping. If the return is for any other reason, the customer will be responsible for return shipping costs.

  6. Changes to the Return and Refund Policy
    We reserve the right to modify this policy at any time. Any changes will be reflected here, and the updated version will be effective immediately upon posting.

If you have any questions or concerns regarding returns or refunds, please feel free to contact at [email protected].